must read post by Ben Werdmuller
http://benwerd.com/2009/07/building-the-user-centered-web/
Ben has put into words so many of the discussions I have been having for the past several years! So good to see such common vocabulary. And so glad to see things building to a proper implementation.
I cannot express how happy this makes me!
I will referring to pieces of this posting for awhile…
